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COVID-19 IMPORTANT NOTICE
DUE TO THIS CURRENT SITUATION AND AN UPRECEDENTED DEMAND,
WE ARE CURRENTLY WORKING TO A 10-12 WORKING DAY DESPATCH.
Trading Terms and Conditions of Supply. :
The following trading terms govern all contracts of sale entered into by us.
Minimum Order Value :
To cover the costs of order and invoice processing:-
We have a minimum order value on all Credit Account Sales of £30.00 nett of VAT and Carriage.
We have a minimum order value on all Trade Counter Sales of £15.00 nett of VAT
THESE SALES VALUES DO NOT APPLY TO ONLINE SALES AND PAYMENTS.
Account Payments :
Strictly Nett monthly account. Payment is expected by the end of the month following the month of purchase. We reserve and will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if outstanding accounts are not paid according to our terms.
Carriage : More information available HERE
Special Terms :
For certain product ranges, special terms for payment and delivery charges may be arranged these are conditional upon prompt payment and are at the discretion of Ropeservices UK
All prices are quoted including VAT which is charged at current rate and is payable in addition. Vat invoice is available if required.
VAT numbers must be made available for trading account customers in the EU
Outstanding Order Balances :
We reserve the right to cancel all outstanding balance of orders below the value of £35.00 nett of VAT - Buyers will be notified first
Conditions of Sale and Retention of Title :
All business is subject to these trading terms.
All quotations are subject to withdrawal or alteration without prior notice.
All goods will remain the property of the seller until such times the goods are paid for in full at the agreed price.
All unwanted items ordered and delivered then cancelled after delivery will be the responsibility of the buyer to return said items, a re-stocking charge of 15% will be applied upon receipt back into stock.
Bespoke manufactured items cannot be returned.
Claims for shortages, loss or damage in transit cannot be entertained if received more than 48 hours after goods are signed for by the customer.
Proof of delivery (POD’s) Must be requested within 30 days of date of invoice.
Should any item supplied prove defective in consequence of faulty material or workmanship within 7 days of delivery we will replace such item but shall be under no obligation or liability whatsoever.
These conditions and the contract shall be subject to and construed in accordance with English Law.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. WE DRAW YOUR ATTENTION TO YOUR RIGHTS OF RETURN AND CANCELLATION AND THE LIMITS TO OUR LIABILITY
All orders placed by you and purchases of goods from us (whether in-store, by telephone, via our website or by such other means as we may permit) are on the basis of these Terms and Conditions and are subject to acceptance by us either (as applicable): (i) by delivery of the goods to you; or (ii) by providing the goods you have purchased to you at the trade counter, at which point a legally binding contract is constituted between you and us.
On our website, you may place an order to purchase a product advertised for sale by following the onscreen prompts after clicking on the item you wish to purchase. You will have an opportunity to check and correct any input errors in your order up until the point at which you place your order by clicking the "Place order and pay" button on the checkout page.
All orders placed by you and purchases of goods by you from us, are subject to acceptance by us.
We may choose not to accept your order or purchase for any reason and will not be liable to you or to anyone else in those circumstances.
Where we accept your order, we have a legal duty to supply goods that are in conformity with these Terms and Conditions.
Occasionally, an error may occur and goods may be either incorrectly priced or described in which case we will not be obliged to supply the goods at the incorrect price or in accordance with the incorrect description or at all. We reserve the right to correct any errors from time to time. We will (at our discretion) either cancel your order and refund the price you have paid or use reasonable endeavours to contact you and ask you whether you wish to continue with the order at the correct price or correct description. If we are unable to contact you or you do not wish to continue with the order at the correct price or correct description, we will cancel your order and refund the price you have paid.
If you purchase goods from us as a consumer (which means anyone who acts outside the course of their business, trade or profession), to the extent not prohibited by law, we accept no liability for any:
loss which is not foreseeable (loss is foreseeable if it was an obvious consequence of our breach or if it was contemplated by you and us at the time you and we entered into our contract);
loss which arises when we are not at fault or in breach of these Terms and Conditions; and
business loss (which includes loss of profits, loss of business, contracts, goodwill, business opportunity and other similar losses, as well as business interruption).
If you are a trade customer, we shall have no liability to compensate you (whether in contract, tort (including negligence), breach of statutory duty or otherwise), other than any refund we make under these Terms and Conditions or otherwise at our discretion.
Without prejudice : if you are a trade customer, we shall not be liable to you (whether in contract, tort (including negligence), breach of statutory duty or otherwise) for any: (i) loss of profits, business, contracts, goodwill, business opportunity and other similar losses, or any business interruption; or (ii) indirect or consequential loss, neither will we be liable to you for any other loss which is not a foreseeable consequence of us being in breach of these Terms and Conditions or our legal duties.
If you are a trade customer, you acknowledge and agree that these Terms and Conditions constitute the entire and only agreement between us
Nothing in these Terms and Conditions is intended to affect your legal rights if you are a consumer, nor is it intended to exclude or limit our liability to you for fraud, fraudulent misrepresentation, for death or personal injury resulting from our negligence or for any other liability which cannot be limited or excluded as a matter of applicable law.
Goods are intended for use in the UK only and we cannot confirm that the goods comply with any laws, regulations or other standards applicable outside the UK. All goods are sold in accordance with the manufacturers specifications and are subject to any qualifications, representations or instructions contained in the documentation associated with the goods.
If you are a trade customer we will not be responsible to you or, in the event that you are undertaking work for another person, to any other person, for the use or installation of any goods by you. Accordingly, if you are a trade customer, you hereby agree to hold us harmless from and indemnify us against any liability associated with, any claim or allegation that we are responsible for any failings in the installation or use of goods that we supply.